Payments to Evergy Kansas Central Inc and Evergy Metro Inc

The Office of Accounts and Reports has been contacted by Evergy Kansas Central Inc (Supplier ID XXXXXX6012) and Evergy Metro Inc (Supplier ID XXXXXX8617) regarding their ongoing challenges in matching utility payments from State of Kansas agencies to the correct Evergy Account Number.

Evergy will convert to a new customer care and billing system in the next month which will make the correct Evergy Account Number more critical than ever in successfully sending an ACH payment.

To encourage agencies to make all payments to these suppliers as ACH, we continue to have the default location as ACH:

XXXXXX6012 – Evergy Kansas Central Inc – default location is 001
XXXXXX8617 – Evergy Metro Inc – default location is 002

Remember to enter your 10-digit Evergy account number in the Invoice No field on the voucher with no spaces, dashes or other punctuation.  This will allow payments to be quickly and accurately posted to the correct utility account. Evergy has clarified that the account number must be entered first in this field, but agencies can use the remaining space in the field for other data, such as billing date. The Payment Message field is also available to hold other information relevant to the payment.

If you are unable to include the Evergy Account Number in the SMART Invoice No field, you must select the specific supplier location to use ‘System Check’ as the payment method.

Please share this information with SMART users that may not be signed up for the SMART Infoblasts, especially those users responsible for voucher entry.