We are experiencing an extremely high volume of Supplier maintenance tickets in the Kansas Service Desk. The SMART Supplier Team is working through them as quickly as possible.
When a 1099 is returned to the Office of Accounts and Reports as undeliverable to a supplier, that supplier is inactivated in SMART. To reactivate a supplier that shows ****RETURNED 1099 – UNDELIVERABLE**** please request a current dated W-9 from the supplier. Enter a ticket into the Kansas Service Desk...
We are experiencing an extremely high volume of Supplier maintenance tickets in the Kansas Service Desk. The SMART Supplier Team is working through them as quickly as possible. We respectfully request that agencies do not contact the SMART Supplier Team regarding ticket status unless absolutely necessary, as this takes time...
