An issue has been discovered when users attempt to delete expense reports that have been put into a ‘Denied’ status.
In order to prevent this issue from occurring, the ability to delete expense reports that are in a ‘Denied’ status has been removed. Approvers may still use the ‘Deny’ feature, but those transactions will never be able to be deleted from the system.
Approvers should utilize the ‘Send back’ feature to deny anything they wish to have deleted. This will set the transaction back to a ‘Pending’ status, and then the originating user can delete it.
Please submit a Service Desk request, if any further issues are encountered.