Announcements - Vouchers

Payment Inquiry page Error Message

Users have reported a pop-up error message when using the Payment Inquiry page (Accounts Payable>Review Accounts Payable Info>Payments>Payment Inquiry).

After entering a value in the ‘From Ref ID’ field and clicking the Search button, the user receives a Payment Inquiry Result.  Selecting the ‘Payment Reference ID’ hyperlink not only displays the ‘Vouchers for a Payment’ results screen, but also pops-up a long message indicating that ‘the value that was passed is too long.’

This error message is an Oracle bug and not indicative of a true error. Clicking ‘OK’ from the Error Message window will close the message and allow the inquiry results to display as expected.

The SMART Team is working on a resolution and another message will be sent when it is resolved.