Accounts Receivable (AR)

Introduction

This page contains the SMART training materials associated with the Accounts Receivable (AR) module in SMART. The SMART AR training materials are organized into the following sections:

Billing                                                                                  Receivables
Customers   
Accounts Receivable - General Info
Deposits    AR Reports                      




  • Each training material section on this page contains the following elements:
    - A blue section header, containing the heading for the section.
    - An overview of the training materials within the section, located beneath the section header.
    - The training materials for the section displayed in a list format, located beneath the section overview.

  • Each section of training materials contains training material items such as training guides and job aids.
  • Each list of training materials is displayed in alphabetical order, by title (of the training items).
  • Each training material item is presented with a brief summary that describes the contents of the training material.
  • To view the contents of a training document, simply click the title of the training document.
  • Some training documents may appear in more than one section (if they pertain to multiple sections).
 

Billing

Customers

The training material in this section provides the SMART Training Materials for Accounts Receivable - Billing.
The training material in this section provides SMART Training Materials for Accounts Receivable - Customers. 

  • Creating and Processing Billing - Training Guide
    This Users Guide provides an overview to Billing in SMART and includes: Billing overview, entering bills online, copying bills, creating recurring bills, managing installment bills, researching bills, processing pro formas, and reconciling non-invoiced bills.
    PDF, 1.11 MB

  • Advanced Billing Process - Training Guide
    The training guide provides an overview to advanced billing in SMART, and includes information for: Finalizing bills, printing bills, and maintaining bills (including reversals, rebills, and adjustments).
    PDF, 622.65 KB

  • Billing Manager Dashboard
    The Billing Manager Dashboard provides three pivot grids useful in obtaining a visual overview of Invoice Analysis by Month, Bills by Status, and Incomplete Invoice Process.
    DOCX, 499.15 KB

 
 

Accounts Receivable - Deposits

These documents contain the SMART Training materials for Accounts Receivable - Deposits.
  • AR Collections Work Bench
    This job aid provides instructions to assist SMART users in using the AR Collections Workbench.
    DOCX, 144.17 KB

  • Creating & Maintaining Customer Deposits Training Guide
    This comprehensive Training Guide contains the following information: Customer Deposits Overview, Entering Payments, Applying Payments, Reviewing Payments.
    DOCX, 1.47 MB

  • Creating & Maintaining Deposits for Non-AR Payments Training Guide
    This comprehensive Training Guide contains the following information: Deposits for Non-AR Payments, Entering Payments, Reviewing Payments.
    DOCX, 937.50 KB

  • Credit Card and E-Check Deposits - Revenue Fees
    This training document instructs you how to locate Credit Card/E-Check EFT Deposits, including Credit Card fee charge, and shows you how to complete Deposit Adjustments for both.
    PDF, 727.54 KB

  • Credit Card and E-Check Deposits - Revenue Only
    This job aid shows you how to locate Credit Card/E-Check EFT Deposits in SMART, and shows you how to complete Deposit Adjustments.
    PDF, 732.23 KB

  • Entering a Direct Journal Deposit (No Pending Item)
    This job aid provides instructions to enter a direct journal deposit (no pending item).
    DOC, 739.00 KB

  • Entering a Non-AR Direct Journal Deposit
    This training document shows you how to create a non-AR journal deposit in SMART. It covers the four basic steps: Entering control totals, entering payment information, create and completing the accounting entries, and approving the deposit.
    PDF, 583.65 KB

  • INF43 - Excel (Interface) Deposit Upload
    This job aid contains the step-by-step instructions and information for the INF43 - Excel Deposit Upload (upload of deposit information into SMART using an Excel spreadsheet). This training document also provides examples of upload information.
    PDF, 893.24 KB

  • INF43 & INF44 - Interfaces - Process Error Corrections
    This job aid shows you the possible INF43 (Deposit Spreadsheet Upload) and the possible INF44 (Deposit Interface) errors that may occur, and also shows you how to correct these errors.
    PDF, 604.35 KB

  • Interfund Processing Changes - Effective
    This training document contains an overview of the changes made to the Interfund page in SMART on November 2, 2013.
    PDF, 887.32 KB

  • Updating a Completed Deposit - Approved
    Updating a Deposit that is Approved by the Agency, but not by the State Treasurer’s Office. This job aid will assist agencies in updating a deposit after accounting entries have been marked complete and the deposit is approved by the agency, but not by the State Treasurer’s Office.
    PDF, 281.51 KB

  • Updating Completed Deposit - Not Approved
    Updating a Deposit that is Not Approved by the Agency or by the State Treasurer’s Office. This job aid will assist agencies in updating a deposit after accounting entries have been marked complete and before the deposit has Agency or State Treasurer’s Office approvals.
    PDF, 279.50 KB

  • Deposit Adjustments
    This job aid shows you how to create deposit adjustments in SMART to correct or change ChartFields on previously deposited money. Deposit adjustments do not modify the original deposit amount. They simply update the ChartFields associated in the General Ledger (GL).
    DOC, 864.50 KB

Accounts Receivable - Receivables

This comprehensive Training Guide contains the following information:  Introduction to Receivables, entering and reviewing receivables, maintaining and updating receivables, transferring receivables, account aging and communication, collections and exception management.

  • Creating & Maintaining Receivables Training Guide
    This comprehensive Training Guide contains the following information: Introduction to Receivables, entering and reviewing receivables, maintaining and updating receivables, transferring receivables, account aging and communication, collections and exception management.
    DOC, 2.40 MB

Accounts Receivable - General Info

Accounts Receivable Reports

This section contains general information pertaining to Accounts Receivable in SMART.
This section contains the training materials pertaining to Accounts Receivable reports in SMART, and provides: Report number, title of report, overview of the report, and navigation in SMART to use the report.